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Privacy Policy

C-Pac Co-Packers is responsible for the processing of personal information collected through this website in accordance with the Protection of Personal  Information Act 4 of 2013 (POPIA) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

Information We Collect 
We may collect the following personal information:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Enquiry details and messages submitted through our contact form

  • Website usage data (such as pages visited and general location, via cookies and analytics tools

  • IP address and device information (for security and analytics purposes)

How We Use Your Information  
We use your information to:

  • Respond to enquiries and provide requested information

  • Supply quotations and product or service details

  • Provide customer support and technical assistance

  • Improve our website and services

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Information Sharing​

We may share your information only when necessary with:​

  • Trusted service providers (such as website hosting or email services)

  • Legal or regulatory authorities if required by law

All third parties are required to protect your information and use it only for the purposes specified by us

Data Security ​

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure, or misuse.

How Long We Keep Your Information​

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, comply with legal and regulatory obligations, resolve disputes and enforce our agreements.

Cookies​

Our website may use cookies and similar technologies to support website functionality, improve user experience and, where enabled, analyse website traffic. Cookies may also be used by third-party services integrated into the website. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.

Your Rights​

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of inaccurate or unlawfully held information

  • Object to certain processing of your personal information

  • Withdraw consent where processing is based on consent 

  • Lodge a complaint with the Information Regulator of South Africa

Privacy Contact Details​

If you have any questions about this Privacy Policy or how we handle your information, please contact:

C-Pac Co-Packers
Email: info@cpaccape.co.za

Phone: +27 (0)21 551 6000

Last updated: October 2026

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